about us

Servicing the nation with pure Indian Platform
1000

Products

100

Sellers

300

Brands

1200

Users

About Fatakse in Brief

At Fatakse.Com, everything you see is hand-picked and 100% authentic – sourced straight from the best brands and their authorised resellers from India and across the world, just for you.
It’s all new and in-season and as season, so if it’s in the stock, that's online. And you can get it Fatakse.

read more  Sell with Fatakse

Accountability

we offer and provide full Control on Inventory and Product Catalogs on go.

Why go with Fatakse, How much it is easy to Use?

Selling on Fatakse.com is fast, profitable and convenient. Sell to millions of Fatakse customers from 1000+ Cities in India. With Fatakse.com you can sell your merchandise to all of our customers 24 hours a day, 365 days an year. Fatakse takes care of all the aspects of selling online, listing and shipping Ramp-up sales without any upfront costs, pay us fees only when you sell.

Deposits

You can get your own wallet recharged and paid.

Credits

Sell your products without paying our fees.

Cheque Payment

All Payments will be Made using Cheques.

Dcoumentation

Easy documentation and agreements

Premade Packaging Boxes

We keep ready to use packaging materials

RTGS Payments

All of your payments will be paid using RTGS after delivery of each orders.

FAQ

Do I need a Fatakse Seller account to be able to showcase products?

Yes, You need a Fatakse Seller account to be able to showcase your products on Fatakse Marketplace. You can get started by simply applying a vendor account

How can I create an account?

Sign up with your email ID and set a password that you’ll remember. After filling application form and verifying our checklists your account will created and verified

Is my personal information kept private?

Yes. We take data protection seriously, and your information will be stored securely on our servers, using the highest standard of protection and will only be selectively shared with partners that abide by applicable data protection legislation. To know more about data protection please read our Privacy Policy in full.

I forgot my password. How do I reset it?

You will need to send an email from your register email id to vendorsupport@fatakse.com or goto LOGIN panel and press the link FORGOT PASSWORD

Is it safe to use my credit/debit card? ?

All credit card and debit card payments on Fatakse.Com are processed through secure and trusted payment gateways managed by leading banks. We are Payment Card Industry Data Security Standard (PCI DSS) complaint. PCI DSS is a proprietary information security standard for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB.

Do you disclose seller information to Customers ?

No, we do not share the details of seller except the details you have filled in public profile section.

I want to know where my package is. How can I track my shipment delivered or not?

You can track at delivery partners website.

How an order will be dispatched ?

Once you have packed the product and changed the order status to Ready for ship, you will have to generate pickup request and our delivery team will pickup the package packed with the packaging materials required.

How can I modify an order that I’ve already shipped?

Sadly, we can’t rollback the shipment once it has been shipped.

Can I change the pickup address?

Unfortunately, you can’t. Still if you want to make changes in Pickup Address, do send an email to vendorsupport@fatakse.com and wait for acknowledment.

If package is shipped, where can I find payment details?

All the payment will be showing along with order details and under accountability tab.

If any our item is Out-of-Stock, How can I get on the wait list to restock ?

If any order received with product which is Out-of-Stock in your inventory and listed on Fatakse as In-Stock, you have to restock the products.

Are we allowed to cancel the order ?

Yes, You are allowed to cancel any order you have received. But the cancelation is not allowed more than 2(two) in a week and greater than 5(five) in a month.

Can we cancel particular items from any order?

If you have listed your products In-Stock, you can not cancel it.

Is cancellation chargeable ?

Yes ,if the cancellation is more than 2(two) in a week and greater than 5(five) in a month.Since we are not allowing cancelations of particular items in a order,hence is not chargable in this case

How RMA will work ?

RMA will be generated by customers if shipped item will fall under our defined criterias.

What would be charged if any shipped product will be different ?

You will have to pay the reverse shipping charge as applicable

For any other FAQs ?

Please do refer the seller agreement.

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